the AI agent for WooCommerce stores.

WooCommerce is one of heysteff's native integrations, alongside Shopify, TiendaNube, HubSpot and Defontana. You connect it from the heysteff dashboard using the WooCommerce REST API: inside your WordPress you generate an API key (consumer key/secret) with read access to products and orders, and heysteff uses it to read your catalog, your inventory and the status of each order. To get real-time events — a new order, a status change — you point WooCommerce webhooks at heysteff, which turns them into automation-flow triggers.

No heysteff plugin, no theme edits

There's no heysteff plugin to upload to your WordPress and no theme code to edit. Everything lives on the heysteff side: the REST API key and the webhook URL are pasted once into the dashboard and stay working. If your operation exposes data through its own HTTP API on top of WooCommerce — an ERP, a fulfillment system — heysteff's custom-tool builder connects to that too, via HTTP API or webhooks.

The agent works from a single unified inbox across WhatsApp, Instagram DM, Facebook Messenger and email, in your brand's tone and trained on your knowledge base. It answers product questions, guides the sale and moves the customer toward your WooCommerce checkout inside the same conversation. To re-engage shoppers who left something unfinished, an automation flow fires a conversational follow-up on the channel the customer already used — the same kind of work that multiplies cart recovery by an average of 4.2x when there's active follow-up; the methodology behind that figure is at /metodologia. On WooCommerce that follow-up is built through the standard integration and webhooks (see below), not as a pre-built button.

The agent checks products, variants, inventory and order status directly against your WooCommerce store through tools that read the REST API. So a customer asking "do you have this size?" or "where's my order #1042?" gets an exact answer without a human opening the WooCommerce admin to look it up. If the data changes — a variant sells out, an order moves to completed — the agent's next answer already reflects it, because every lookup is live, not a static copy.

Every channel lands in the same inbox: no jumping between apps to handle WhatsApp, Instagram, Messenger and email. Your team can take over any conversation in one click (copilot mode): the AI suggests the reply, a human approves or rewrites it, and the bot pauses itself the moment it detects a person has already answered, so it never talks over your team. You can pause the bot per conversation, channel, workspace or globally, and set rules and keywords that always escalate to a human. The agent handles 70-90% of repetitive queries and leaves your team for the cases that move the needle.

You can try it free: the Free plan (0 USD/month) gives 50 conversations on 1 channel, no card. Starter — 149 USD/month — includes 500 conversations, 2 channels, 3 users, 3 custom tools and unlimited automation flows, ideal for connecting WooCommerce and starting to answer. Pro — 299 USD/month, the most popular — steps up to 3,000 conversations, 4 channels, 8 users, 10 tools and unlimited outbound campaigns. Max — 549 USD/month — is for multi-brand and multi-country teams, with high conversation volume and no hard cap on channels, users or tools. All with no setup fee and 20% off on annual billing. You're billed per resolved conversation (one customer handled within 24 hours), not per message or per user. Starter goes live the same day; Pro in 3-7 days.

Also relevant: AI agent for ecommerce, AI agent for Shopify, WhatsApp AI agent and recover abandoned carts with AI.