without steff
the night eats the sale.
- The message sits on read until morning.
- The cart is abandoned. The automatic email does not unlock the objection.
- Your team walks into 40 “where is my order?” tickets.
Every unanswered message is a sale going cold. Steff closes it: replies in under 9 seconds, recommends, builds checkout and recovers the cart the customer was about to leave. That is what you hire — more revenue from the same traffic, with no extra shifts.
↳ Free plan · 50 conversations · no card · $0 setup
This is the story of what happens when you hire heysteff — and of the revenue you stop losing when nobody on the team is awake.
“Do you have the kit in M?”. With no reply they go to another store. The cart stays open and goes cold. That sale does not come back.
It checks live stock, confirms the size and suggests the poles. First reply in under 9 seconds. Your team is still asleep.
Checkout in the same chat. +$48.900 in seven seconds. That is the gain: the sale that today evaporates between shifts.
without steff
with heysteff
what you gain when you hire us
You do not need more ads. You close what already comes in: carts that return, checkouts born in chat, sales at 11 p.m.
70–90% of repetitive tickets (order, size, tracking) stop being copy-paste. People stay for the work that needs judgment.
The same tone at 3 a.m. as at 3 p.m. $0 setup, a real Free plan with no card, and you cancel whenever you want.
Figures we publish and measure. What counts, what does not, and what we compare against is in the methodology — these are not unsupported marketing averages.
Immediate 24/7 support so you capture intent before the customer cools off.
Repetitive order, catalog and cart questions close on their own. The rest escalate to your team.
Conversational follow-up versus no follow-up (or only the platform's automatic email).
The range we see in ecommerce operations: Steff does not replace human judgment — it replaces copy-paste.
The same brand voice at 3 a.m. as at 3 p.m. You pause the bot per conversation, channel or workspace.
Starter the same day. Pro in 3–7 days. No lock-in. Cancel whenever you want.
Steff is not a button tree. It reads intent, uses your catalog and your tools, and closes — or escalates — in your brand's voice.
It recommends products, answers size or stock questions and generates the payment link inside the chat. The customer does not jump to another app: checkout starts on WhatsApp, Instagram or Messenger.
On Shopify, abandonment triggers an automatic follow-up on the channel the customer already used. It offers the right incentive and reopens checkout. No spam: you set the rules.
You upload policies, FAQs and examples. You adjust formality and proactivity. Steff does not invent lead times or prices: it answers with what you taught it, and if it is unsure, it escalates.
You connect channels, upload the catalog or link the store. Starter is live the same day. Copilot mode lets a human take any conversation in one click.
Order status, exchanges, returns, payment proofs and voice notes. Steff reads the image, transcribes the audio and replies with context — or opens a ticket if there is anger or a claim.
Early pilot customers. We will publish names when the case is closed together — until then, these are the dashboard metrics, the same ones in the methodology.
Outdoor store with 4 storefronts (.cl, .com, .mx, .co). Before: two people answering the same questions all day on WhatsApp, Instagram and email.
Outdoor ecommerce · Chile · heysteff pilot
The platform's automatic email does not unlock an objection. Steff follows up on WhatsApp or email, answers the question and reopens checkout. The 4.2× figure compares that conversational follow-up against no active follow-up.
Shopify is native (OAuth, catalog, orders and carts). WooCommerce, TiendaNube, HubSpot, Defontana or your ERP come in through HTTP tools and webhooks: the agent works with live data, not a static FAQ.
Native Shopify. WooCommerce and TiendaNube via API. Stock, variants and checkout from the chat.
We do not ask you to abandon your stack. If it exposes HTTP, Steff looks up orders, couriers or CRM in the same conversation.
One inbox for WhatsApp (Cloud API or Baileys), Instagram DM, Messenger and Gmail. A single history.
heysteff Reviews on Shopify and charging over WhatsApp. The same agent asks for the review or sends the payment link.
You are billed per resolved conversation (one customer served in 24 hours, any channel), not per message or per seat. 20% off annual billing. No setup fee.
A real trial with your own WhatsApp.
To start supporting for real.
For ecommerce that already lives in messaging.
Multi-brand and multi-store, without hard caps.
↳ overage $0.5 / $0.4 / $0.3 by plan · one conversation = 1 customer in 24h · 20% off annual
Stock, variants, photos and checkout in the same thread. In the demo we show it with your catalog, your rules and your tone — not a generic store.
We only measure what we can explain. If your operation is different, the honest path is to validate it on your own base during the trial.
30 minutes with your real operation. We reply the same business day. Setup in minutes, no spam.
No. It resolves 70% to 90% of repetitive questions and escalates anything that needs judgment (out-of-policy refunds, claims, very upset customers). You define the keywords that always escalate, and any human takes over the conversation in one click with copilot mode.
One agent that answers, sells and recovers carts in the same inbox — WhatsApp, Instagram, Messenger and Gmail — with native Shopify and API tools for everything else. Your brand's voice, pause in one click, and published figures with a methodology. A real Free plan, no setup fee.
Yes. WooCommerce, TiendaNube, HubSpot, Defontana or your own system connect through the tool builder. Automatic abandoned-cart recovery is Shopify-specific; on other platforms the agent still answers, sells and books appointments.
Zero setup cost. Starter is live the same day. Pro, 3 to 7 days. Max, 2 to 3 weeks with dedicated onboarding.
No. You cancel whenever you want. Free does not ask for a card. Payments are month to month, or annual with 20% off.
Free 0 USD/month. Starter 149, Pro 299 (the most chosen for ecommerce, with 1 Shopify store and carts), Max 549. Billed per resolved conversation. Details under pricing.
Also useful: AI agent for Shopify, AI agent for WhatsApp, recover abandoned carts, AI customer support, shopping assistant, comparisons at heysteff vs. other tools and industry guides at industries.