an AI agent for furniture stores.
heysteff is an AI platform for customer support and sales across WhatsApp, Instagram, Messenger, Gmail and Shopify; Steff is the AI agent that runs it. For a furniture store, that means an agent that books the showroom visit, keeps a slow-moving lead warm for weeks instead of letting it go cold, and starts a quote from a photo of the room the piece is going into.
Showroom and measurement appointment booking
Furniture is a category where seeing the piece — or measuring the space — often has to happen before a sale closes. The appointment scheduling module lets a customer book a showroom visit or an in-home measurement straight from the WhatsApp chat, checking real availability and syncing to Google Calendar, so nobody's coordinating dates by hand.
Reminders go out automatically ahead of the visit, and if a customer needs to move the date, they can reschedule in the same conversation instead of calling the store.
Long sales cycles with automatic follow-up
A furniture purchase rarely closes on the first message — customers compare, measure, check with a partner, wait for a delivery slot to make sense. With automation flows and a visual builder, you set the follow-up cadence once and Steff checks back in at the right intervals, so a promising lead doesn't quietly disappear between the first inquiry and the sale.
Quotes started from a photo of the space
Because Steff has vision, a customer can send a photo of the room a piece needs to fit into, and the agent reads it as the starting point of the conversation — dimensions, style cues, what's already in the space — before your team steps in to finalize the quote. It shortcuts the back-and-forth that usually happens before anyone can price anything, and the photo stays attached to the conversation for whoever picks up the quote next.
How it connects
Native integrations for Shopify, WooCommerce and TiendaNube cover catalog and stock for pieces you sell online. Scheduling connects to Google Calendar out of the box. For a custom ERP or delivery-logistics system, the custom tool builder connects heysteff to any HTTP API or webhook source, so a delivery-date lookup or a custom quoting system doesn't need a separate integration project to reach the chat.
Everything — the showroom booking, the follow-up sequence, the photo of the room — lives in the same unified inbox, so whoever picks up the conversation next sees the full picture instead of piecing it together from separate tools.
FAQ
Can customers book a showroom visit directly in the chat?
Yes. The scheduling module lets a customer book a showroom visit or an in-home measurement over WhatsApp, checking your team's real availability and syncing to Google Calendar, without a phone call or a back-and-forth over dates.
How does the agent handle a sales cycle that takes weeks?
With automation flows built on a visual builder, you set up follow-up sequences that check back in at the intervals that make sense for a furniture purchase, instead of a lead going cold after one message.
Can a customer start a quote by sending a photo of their room?
Yes, thanks to vision the agent can read a photo of the space a customer sends and use it as the starting point of a conversation about dimensions, style and product fit, before handing off to your team for the final quote.
Also relevant: other industries, AI for electronics stores, AI for luxury brands, appointment scheduling and AI agent for ecommerce.