shopify app · conversational reviews

Reviews you get by talking, not by filling in forms.

After every order, heysteff messages your customer on WhatsApp or email and asks for the review as a real conversation — photos, video and all. You moderate; we put the stars on your storefront.

↳ 7 days free · no card to try it · billed through Shopify Billing

Hi Ana! 👋 Your Trail Running Shoes arrived a few days ago. How are they working out?
Love them, super comfy for hiking
Great to hear. Would you give them a rating from 1 to 5?
5 ⭐️ and here is a photo
★★★★★
Thanks Ana, your review is live! As a thank-you, here is 10% off your next order 🎁
how it works

From delivery to storefront, without the friction

It all runs on its own once installed. You set the thresholds, we do the rest.

01

It asks by itself

As soon as an order is marked fulfilled, heysteff starts the conversation on WhatsApp or email — with reminders if there is no reply.

02

It collects

Rating, text, photos and video, all inside the chat. No odd links, no ten-field forms.

03

You moderate

You decide the star rating that auto-publishes and which ones wait for your review. Reply publicly or privately.

04

It goes on display

Widgets ready for your theme: star badge, list, grid, photo wall, carousel and more — SEO included.

storefront

A complete widget suite

Added from the theme editor in one click — no code to touch.

★ Star badge

A summary next to the product title, no JS — instant load.

List and grid

Full reviews with rating filters, photos, and sorting by most helpful.

Photo wall

Only the reviews with a photo or video, in a mosaic — visual social proof.

Carousel and featured

Your best reviews, picked by you from the moderation panel.

Stars on collections

A rating badge on every product card in your catalog.

Automatic SEO

Rich snippets (stars in Google) that always match what is on the page.

pricing

One reviews plan, three sizes

7 days free on any plan. Billed directly through Shopify Billing: cancel any time from your admin.

◇ starter
$7.99USD / month

For stores getting serious about asking for reviews.

  • 100 requests / month
  • WhatsApp + email
  • Full widget suite
  • Moderation + SEO
Start free →
⌬ pro
$79.99USD / month

For large catalogs and teams with several operators.

  • 2,500 requests / month
  • Self-serve import/export
  • Integrations (Klaviyo, Flow)
  • No heysteff branding
Start free →

↳ monthly prices in USD · one "request" = 1 review invitation sent (reminders included)

frequently asked questions

Everything people ask before installing

How does it ask my customer for the review?

When Shopify marks the order as fulfilled, heysteff messages the customer on WhatsApp (or email if they have no active WhatsApp) with a natural conversation asking for their opinion — not a link to a form. They can answer with text, a photo or a video, all inside the chat.

What happens with negative reviews?

You choose the star rating from which reviews publish on their own, and which ones land in your moderation queue for you to show or hide. Nothing is ever displayed without going through your rules.

Do I need to touch my theme code?

No. The widgets are standard Shopify app blocks (Online Store 2.0) — you add them from the theme editor in one click, and they work with Shogun, PageFly and other page builders.

How does billing work?

Directly through Shopify Billing, alongside your Shopify invoice. 7 days free to try it, and you can cancel any time from your Shopify admin.

Can I import reviews I already have in another app?

Yes — the Pro plan includes self-serve CSV import, with presets for Judge.me, Yotpo and Loox, plus a full export whenever you want to take your data elsewhere.

What if I already use heysteff for customer support?

heysteff Reviews runs on the same foundation: if you already handle WhatsApp with heysteff, reviews are requested by that same agent, with nothing new to install on the chat side.

Start collecting reviews today

Install on Shopify — 7 days free →