heysteff vs. Vambe: what Vambe costs in 2026 and when each one fits.

Vambe Standard costs USD 574 a month from month 3, Service Pro USD 873 and Corporate from USD 2,647, before taxes; months 1 and 2 on Standard cost USD 600 and USD 300 (vambe.ai/pricing, checked on October 10, 2026). The first two months aren't charged at list price: month 1 is the implementation, month 2 has its own price and the full monthly fee starts in month 3. These are the dollar amounts the page shows, checked on October 10, 2026:

The currency depends on the country you visit from. The page detects the visitor's country: from Mexico it shows Mexican pesos (Standard at MXN 11,480 a month, with MXN 12,000 for implementation and MXN 6,000 for month 2, and the note “Precios no incluyen IVA”, meaning prices exclude VAT), from Brazil it shows reais, and from every other country, including Chile and Colombia, it shows dollars. There are no prices in Chilean or Colombian pesos.

Add-ons with a published price. An extra user costs USD 50 a month (10 users, USD 250; unlimited users, USD 400), an additional pipeline USD 178 a month with 500 conversations included, and each additional voice minute USD 0.3. Vambe Ads, its product for campaigns on Meta, Google and TikTok, costs USD 497 a month, and Vambe Service, USD 321 (it comes included in Service Pro).

Add-ons with no published price. Abandoned cart, Mercado Libre, cross selling and stock replenishment, among others, appear on vambe.ai/addons as separate add-ons, with no price shown.

If you saw a different price. Capterra still shows “Starting price $413” for Standard and USD 574 for an “Advanced” plan. Those figures don't match Vambe's current pricing page, which is the one we use here.

Both plans include 3,000 conversations a month and count them in a similar way. Vambe defines a conversation as “each exchange between a lead or customer and Vambe's AI assistant within a 24-hour period on any channel”; in heysteff it's the 24-hour window that a customer message opens. At list prices, the first-year math works out like this:

• Vambe Standard, paying monthly: 600 (month 1) + 300 (month 2) + 574 × 10 (months 3 to 12) = USD 6,640.
• heysteff Pro, paying monthly: 299 × 12 = USD 3,588.
• Vambe Standard with annual billing, if the discount applied from month 3: 600 + 300 + 431 × 10 = USD 5,210. Vambe doesn't say from which month the annual discount applies; this calculation is ours.
• heysteff Pro, paying annually: 239 × 12 = USD 2,868.

Paying monthly, the difference is USD 3,052 in the first year (6,640 − 3,588); paying annually, USD 2,342 (5,210 − 2,868). None of these figures include taxes, overages, add-ons or what Meta charges for WhatsApp messages, which is billed separately in both cases. If the “free second month” mentioned in Vambe's FAQ applied, its first year would drop to USD 6,340.

What isn't the same: Standard comes with 6 users and 1 pipeline; heysteff Pro, 8 members and no cap on pipelines per plan. Standard includes TikTok as a channel; Pro allows 4 channels across WhatsApp, Instagram, Messenger and Gmail. And Standard comes with an implementation done by Vambe's team, something heysteff doesn't offer: in heysteff you do the setup yourself.

With Vambe you can't sign up for a plan without going through a consultation. They don't publish a free plan or trial: the buttons on their site lead to “book a free consultation”, and Capterra sums it up as “No free plan or trial is listed”. After the consultation comes the implementation, with consulting included. How long it takes varies by source: the pricing FAQ talks about one month, a Vambe article from May 25, 2026 about “between three and six weeks” and its page for online stores about two weeks.

With heysteff you sign up on your own, with no card, and start on the Free plan: 50 conversations a month, 1 channel and 1 team member, with no end date. Paid plans have no trial days; the Free plan plays that role. Every workspace you create when you sign up starts in copilot mode: the agent suggests each reply and a person approves it, until you decide to switch it to automatic.

Vambe's pricing page and Terms don't say the same thing about commitment. The pricing FAQ answers “Is there a minimum commitment contract?” with “No. All our plans are monthly and you can cancel whenever you want with no penalties”. The Terms, last updated on May 26, 2026, say in section 12.1 that the agreement “will have an initial term of 1 year” and that it “will renew automatically for successive one-year periods”. Section 12.2 requires written notice “at least 30 calendar days in advance” and payment of “the current billing period and the immediately following period”. Section 11.3 says that “all payments are final and non-refundable”, and 12.4, that implementation fees aren't refundable once started. The same Terms state that a signed contract takes precedence over them.

There are three other differences between Vambe's sources. The Standard card charges USD 300 for month 2, while the FAQ says that “the second month of service is a completely free trial month”. The FAQ says the monthly fee starts “from the 3rd month of service” and, in another answer, that “billing starts when your account is activated”. And the pricing page advertises a “2-month guarantee”, while its page for online stores clarifies: “Guarantee does not apply to the Standard plan”.

If you're evaluating Vambe, ask for the contract to state in writing the term, the renewal, the cost of month 2 and whether the guarantee applies. With heysteff the plan is paid month to month or yearly, has no implementation fee and the subscription is canceled from the dashboard.

Vambe describes itself as a “Latin American artificial intelligence platform for businesses, specialized in automating sales conversations” (in the llms.txt file it publishes for AI assistants, updated on September 11, 2026), but it includes CRM pieces: pipelines with stages (1 on Standard and 2 on Service Pro, plus USD 178 a month for each additional pipeline) and, in its documentation, stages for handing conversations off to people on the team. It also connects to external CRMs: its page for online stores shows HubSpot and Salesforce, and its platform page says its AI agents update your CRM. Some third-party comparisons say Vambe doesn't work as a CRM with pipelines; its pricing page and documentation show that it does have them.

heysteff isn't a full sales CRM either: it has board-style pipelines with fields, response times and tasks, but it doesn't track won or lost sales opportunities.

According to its site, the process goes like this: first you book a consultation with its team. Then they implement the platform, with consulting included. From there, AI agents handle WhatsApp (through the official API or by QR, according to its documentation), Instagram, Facebook, TikTok and web chat, which its FAQ names as its main channels; they move customers through pipelines with stages and hand the conversation off to a person when needed. Its pricing page mentions Gemini, ChatGPT and Claude as AI models.

For stores, its academy has guides for connecting Shopify, WooCommerce, Jumpseller, Odoo Ecommerce and PrestaShop. Besides the main platform, Vambe sells Vambe Ads (campaigns on Meta, Google and TikTok) and Vambe Service (post-sale support, with SLAs, ticket assignment and surveys).

Vambe has a public app on the Shopify App Store, Vambe AI, published on November 21, 2025. Its listing shows a “Free” price and mentions cart recovery and order updates. On its add-ons page, however, abandoned cart appears as an add-on with no published price.

In heysteff, the Shopify connection is included from the Pro plan (1 store; 3 on Max), and WhatsApp cart recovery comes with it, at no extra charge. heysteff activates the connection together with each merchant (assisted activation): it isn't an app that installs itself on any store. The Starter plan doesn't include Shopify.

Vambe fits mid-sized companies that want someone else to build their operation and have a budget of USD 574 to 873 a month or more. It includes consulting and an implementation done by its team, and covers areas heysteff doesn't: AI calls and voice (Vambe Phone and AI Calls), campaigns on Meta, Google and TikTok with Vambe Ads, TikTok and web chat as channels, and phone from Service Pro. Both have an iPhone and Android app (heysteff's is on the App Store and Google Play). According to its September 1, 2026 update, its agent can now collect payments with Mercado Pago in the chat, for now only with Chilean accounts.

Backing matters too: Vambe raised a USD 14 million Series A in December 2025, according to SiliconANGLE, and has offices in Chile, Mexico and Brazil. If your operation needs several channels, voice and ads coordinated by a team that implements it, Vambe is built for that.

heysteff is built for online stores that want to sign up on their own, start today and pay no implementation fee. It has a permanent Free plan, self-service signup with no consultation and USD 0 in implementation. Starter costs USD 149 a month (USD 119 paying annually), with 500 conversations, 2 channels and 3 members, without Shopify or campaigns. Pro costs USD 299 (USD 239 annually), with 3,000 conversations, 4 channels, 8 members, 1 Shopify store, campaigns and conversation analytics. Max costs USD 549 (USD 439 annually), with 5,000 conversations, unlimited channels, 20 members and 3 stores.

For the same allowance of 3,000 conversations, Pro costs USD 275 less per month than Vambe Standard (299 vs. 574), and with no implementation: in Vambe, the implementation in month 1 plus month 2 add up to USD 900. Pipelines have no cap per plan, Gmail comes in as one more channel in the same inbox and Shopify cart recovery isn't a separate add-on. What heysteff doesn't have, and it's worth saying: voice, ads, Mercado Libre, TikTok, web chat or a team that implements the account for you.

You might also find useful: compare heysteff with Kommo, Leadsales, Mercately and Agentiza, check what Meta charges for WhatsApp (in Spanish), see heysteff pricing or read what a setup fee pays for.